Terms & Conditions

Terms & Conditions

Tricky Phish Bait Company Shipping Policy:

Tricky Phish Bait Company ships to the United States only. Once the order is received and processed, the order will be shipped to the purchaser in accordance with shipping method chosen on the order. If your package is returned because your shipping information is incorrect or the chosen shipping service cannot deliver to the address you provided you may incur additional shipping charges.

Tricky Phish Bait Company Return and Exchange Policy:

Returns:

If an item you received is not what you ordered you can return it within 10 days of receiving it. Just contact us with your name, order number and the item[s] you wish to return. We will reply shortly with return instructions.

On merchandise accepted for return we will only credit for the cost of the item[s] returned. If we made a mistake in the items shipped we will also then credit the return shipping cost and will pay the shipping cost of the replacement item back to you.

Your credit card will only be charged or credited if there is a difference in price between the returned item and the correct item being shipped. There will be no restocking fees. Credits or charges against your credit card account will be issued the same day the returned item is received.

If an item was damaged in shipping you need to contact the service that delivered it to you for a refund.

Exchanges:

You have 10 days to exchange an item[s]. If merchandise is returned for exchange be sure to include complete information on the returned item and the items you want to exchange for.  Be sure to also include you name and address in the return. The item must be returned unopened and unused. The customer will be responsible for the shipping charges back to us and the charges for reshipping the new item back to the customer. Your credit card will only be credited or charged if there is a difference in price of the item[s] being exchanged.

Back-order Policy:

We do not back-order items. All items are hand poured and stock is limited.  Most orders are poured when the order is made. 

Privacy document

Tricky Phish Bait Company Privacy Notice

Tricky Phish Bait Company knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Tricky Phish Bait Company, you are accepting the practices described in this Privacy Notice.
 
What Personal Information About Customers Does Tricky Phish Bait Company Gather?
     
The information we learn from customers helps us personalize and continually improve your shopping experience at Tricky Phish Bait Company. 
 
Here are the types of information we gather.
     
* Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, improving our store, and communicating with you.

* Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses The Tricky Phish Bait Company or advertisements and other content served by or on behalf of The Tricky Phish Bait Company on other Web sites.
 
What About Cookies?
     
* Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

* The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. 
 
Does Tricky Phish Bait Company Share the Information It Receives?
     
Tricky Phish Bait Company DOES NOT share or sell any information about our customers. Information about our customers is an important part of our business, and we are not in the business of selling it to others.


 
How Secure Is Information About Me?
     
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

 
Examples of Information Collected    

Information You Give Us

You provide most such information when you search, buy, post, or communicate with customer service. For example, you provide information when you search for a product; place an order through Tricky Phish Bait Company; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile; communicate with us by phone, e-mail, or otherwise; and compile Wish Lists or other gift registries; provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; content of reviews and e-mails to us; and financial information.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Information from Other Sources

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.

Delivery Info

Tricky Phish Bait Company ships to the United States only. Once the order is received and processed, the order will be shipped to the purchaser in accordance with shipping method chosen on the order. If your package is returned because your shipping information is incorrect or the chosen shipping service cannot deliver to the address you provided you may incur additional shipping charges.